Returns & Exchanges
At Kitchen & Company, we want you to love every piece in your home, which is why we offer a 30-day return window for most unused items in their original packaging. If your new cookware or decor doesn't meet your expectations, our streamlined return process ensures a hassle-free experience.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
- 3.Pack and Ship
Place the items in their original box with all protective padding and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.